Fibion, Inc. (“Fibion”) warrants the Fibion products, and only the Product, against workmanship and defects in materials under normal use for a period of one year (365) days from the date of retail purchase by the original purchaser (“Warranty Period”). Under this Limited Warranty, if a defect arises and a valid claim is received by Fibion within the Warranty Period, at its option and to the extent permitted by law, Fibion will either (1) exchange the Product with a new or refurbished Product or (2) repair the Product at no charge, using refurbished or new replacement parts. In the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies.
A replacement Product or part assumes the remaining warranty of the original Product or one year (365) days from the date of replacement or repair, whichever is longer.
When a Product or part of the Product is exchanged, any replaced item becomes Fibion’s property and the replacement item becomes your property. Parts provided by Fibion in fulfillment of its warranty obligation must be used in Products for which warranty service is claimed.
Instructions to Obtain Warranty Service: To obtain warranty service, you must deliver the Product, freight prepaid, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fibion. Fibion may require that you present proof of purchase details and/or comply with registration requirements before receiving warranty service. If applicable to Product in question, it is your responsibility to backup any software, application, data or other materials you may have stored or preserved on the Product. It is likely that such data, software, or other materials will be lost or reformatted during service, and Fibion will not be responsible for any such damage or loss. For specific instructions on how to obtain warranty service, visit the Fibion website (www.Fibion.com/help)
Exclusions and Limitations
This Limited Warranty applies only to the Product manufactured by or for Fibion that can be identified by the “Fibion” trademark, logo or trade name affixed to it. The Limited Warranty does not apply to any (a) Fibion products and services other than the Product, (b) non-Fibion hardware product, (c) software or (d) consumables (such as batteries) even if sold or packaged with the Product or embedded in the Product; (e) devices and products that are given for free when purchasing of other Product; (f) to Fibion Tablet.
Fibion Tablet returns and repairs are not done directly with local ASUS customer support.
Fibion Device is not part of the 1 year limited warranty as it is given for free with purchase of Fibion Starter Packages or Report Packages. New Fibion Device can be acquired for free when purchasing Report Package (see Fibion.com) or new Starter Package. Fibion device does belong to ”Fibion.com 30 Day Satisfaction Guaranteed Return Policy” and can be returner within 30 days of purchase date (when conditions according to return policy are met).
Refer to the licenses accompanying the software for details of your rights with respect to its use.
Fibion does not warrant that the operation of the Product will be error-free or uninterrupted. Fibion is not responsible for damage arising from failure to follow instructions related to the use of the Product.
This warranty does not apply to a Product or part of the Product that has been modified or altered by anyone who is not a representative of Fibion Inc. or if the Product is installed or inserted in a casing not provided by Fibion. In addition, this Limited Warranty does not apply: (a) to damage caused by use with non-Fibion products; (b) to damage caused by operating the Product outside the intended or permitted uses described by Fibion or with improper voltage or power supply; (c) to damage caused by accident, misuse, abuse, flood, eartquake, fire or other external causes; or (d) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Fibion Inc. Recovery and reinstallation of software programs and user data are not covered under this Limited Warranty.
No Fibion agent, reseller, or employee is authorized to make any modification, extension, or addition to this Limited Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
This Limited Warranty does not cover the cost of returning the Product to Fibion; this is your responsibility.
Except to the extent prohibited by applicable law, all implied warranties shall be limited in duration to the duration of limited warranty.
Limitation of Damages
Except to the extent prohibited by applicable law, Fibion shall not be liable for any special, indirect, incidental or consequential damages resulting from any breach or express or implied warranty or condition, or any other legal theory.
Some countries and states do not allow the limitation or exclusion of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above exclusions and limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by country and country and state to state.
Governing Law and Arbitration
This Limited Warranty shall be governed by the laws of Finland without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Any dispute or claim in connection with this Limited Warranty shall be resolved in a cost effective manner through binding non-appearance-based arbitration. The arbitration shall be initiated through an established alternative dispute resolution provider mutually agreed upon by the parties. The alternative dispute resolution provider and the parties must comply with the following rules: a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, Fibion may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction.
Feedback and Contact
If you wish to contact us about these Terms, you may contact us using the information below.
Via our website: www.fibion.com
Emännäntie 19 C 16