These Sales Terms are applicable to the Fibion.com Store (“Online Shop”) at the www.fibion.com and to orders and sale transactions for Products available at the Online Shop (“Product”).
The Online Shop is owned by and operated by Fibion Oy, registration number 2603410-2 (together “Fibion”, “we” or “us” as the context may require).
With regard to your purchases in the Online Shop we will communicate electronically by posting electronically or sending emails. You agree that all agreements, disclosures, notices and other communications that are provided electronically satisfy any legal requirement that such communications be in writing.
Please note that these Sales Terms do not affect your statutory rights, which cannot be limited or waived by contract.
These Sales Terms only apply to purchases made in www.fibion.com. Other web sites may have different terms and conditions. From time to time Fibion may change or alter these Sales Terms which will be applicable to orders placed on or after the date stated by Fibion. Information contained in Fibion’s brochures, advertising or other written materials is for information only and not an offer by Fibion to supply any Products.
BY PLACING AN ORDER FOR PRODUCTS YOU ACCEPT AND AGREE TO BE BOUND BY THESE SALES TERMS.
To be able to buy Products you have to:
You agree that your order is an offer to buy the Products listed in your order (under these Sales Terms). All orders must be accepted by Fibion reserves right not to accept abnormal orders or orders which Fibion suspects are not placed in good faith.
After having received your order, we will send you an acknowledgement email with details of the items you have ordered and your order number. Acceptance of your order and the formation of the contract of sale between Fibion and you will not take place until you have received Your Fibion Order confirmation email.
The price charged for a Product will be the price in effect at the time the order is placed. Price is set out in the order receipt and order confirmation emails. Fibion reserves the right to change prices at any time without notice. Price increases will only apply to orders placed after such changes.
Prices for the Products exclude VAT or other applicable taxes and fees and do not include charges for shipping and handling. Separate charges for shipping, handling and their related VAT or other taxes will be shown on Your Fibion invoice.
Fibion does not guarantee the availability of any Product in the Online Shop. Fibion reserves the right, without liability, to change, discontinue or stop making any Product. We will provide you with the information on the latest expected delivery date.
In case you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items, or if you have provided us with an incorrect delivery address, the delivery package will be returned to us. If the items remain undelivered after the first delivery attempt for a period of 7 working days and are returned to us undelivered, we consider that you have exercised your right to cancel the contract. When we receive the returned delivery package we will refund you in accordance with our return policy less the reasonable additional costs incurred by Fibion.
Fibion shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond its reasonable control including but not limited to acts of war or terror, strikes, local or national states of emergency, power or utility outages, failure of transportation facilities, earthquakes, or other natural disasters.
When placing your order please ensure that the Products you purchased are compatible for your intended use. Please use the information provided in the Online Shop as reference when checking compatibility. In the event of a difference between the Online Shop content and any other Fibion or other web site (or any other source of information) the compatibility of Products as shown on the Online Shop at the time of purchase will be seen as taking precedence. We encourage you to examine the delivery package and received items within 30 days after they are delivered to you and check their condition and that the content of the delivery package is complete.
Payment shall be made by means of payment approved by Fibion and listed in the Online Shop (www.fibion.com). As your Order confirmation email is your proof of purchase, we recommend that you save and print that document for your potential future use.
Fibion retains full legal title to Products until it has received all amounts due on the ordered Products.
If you are unsatisfied with your purchase from Fibion.com for any reason, you have 30 days from the date of purchase to request a full refund. You may return any product purchased on Fibion.com (“Product”).
To qualify for a refund, all the following conditions must be met:
Additional terms and conditions:
A Fibion limited manufacturer’s warranty offered for Products will be included in the user guide or included in the Product’s packaging or made available otherwise to you. For more information please see details of the applicable Fibion warranty.
These Sales Terms set out the full extent of our obligations and liabilities in respect of the Products. To the extent permitted by applicable law, there are no other conditions, warranties or other terms that are binding on us than the ones mentioned in these Sales Terms. Especially, we will not be responsible for ensuring that the Products are suitable for your purposes.
We shall not be liable whether in contract, tort or otherwise for any economic losses (including without limitation loss of profits, loss of contracts, loss of income, business or anticipated savings), loss of goodwill, loss of data, or reputation or for any special, consequential, indirect or punitive loss or damage of any kind howsoever arising. However, nothing in this Section 12 shall affect your statutory rights and nothing in these Sales Terms seeks to limit or exclude liability for any of the following:
If any provision or provisions of these Sales Terms shall be held to be illegal, invalid or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be impaired or affected.
These Sales Terms shall be governed and construed in accordance with laws of Finland.
If you wish to contact us about these Terms, you may contact us using the information below.
Via our website: www.fibion.com
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